What personal data do we collect and why
We only collect data that is necessary – e.g. to provide or improve the Services and to communicate with you. Information relating to the user includes, among other things, information that TWLV obtains in connection with the user’s access to the website, name, surname, address, phone numbers, account access information on this website and/or information that user submits, cookies, web analytics. The user undertakes that the user name and password will be protected from his side and that he will prevent access by unauthorized persons.
If a visitor sends us a message via the contact form, we will collect the information that was entered in the form, IP address, browser data, which will help in detecting unwanted messages.
For the best user experience, we recommend that you enable cookies.
What are cookies?
Cookies are small text files that most websites (in addition to websites, e-mail messages, online services, advertising and interactive applications) download to users’ devices (computer, mobile device, etc.) when they visit a certain website. On each subsequent visit, the website will obtain information about the loaded cookie and recognize the user’s device.
Cookies are important for the functioning of websites and are fundamental to providing user-friendly online services that improve the user experience. The most common e-business functions would not be possible without cookies
Embedded content from other sites (e.g. YouTube, Facebook)
Articles on this website may contain embedded content from other sites (eg videos, images, etc.). Embedded content from other websites behaves in the same way as if the visitor visited another website.
Web analytics – Google Analytics
Who we share your personal data with
We only share data with partners who enable us to provide services, take care of maintenance and offer us website hosting.
How long we keep the data
We keep personal data only as long as necessary (we have a reason for keeping it)
What rights do you have over your data
The user assumes responsibility for the authenticity of personal data and contact information, and is also responsible for the security of access to his personal data. The user can revoke the permission to process personal data at any time and request the deletion of the user account. At the same time, the user confirms that he was aware of the fact that he has the right to view, copy, copy, supplement, correct, block and delete personal data relating to him – unless this right is limited by applicable regulations. In this case, we will do everything necessary to fulfill this request immediately. This does not include data we need to keep for administrative, legal or security purposes. In the event of a change in your data, you can request corrections or deletion at any time by sending your request to: [email protected].
Where do we send your data
Visitors’ comments can be checked through a service for automatic detection of “spam” comments.
Akismet: We collect data from visitors who leave comments on the website. The following data are usually collected: IP address, user agent, referrer and data entered in the comment form.
YouTube: Our website uses plugins from YouTube – Google. The site is operated by LLC LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages with the YouTube plug-in, a connection is established with the YouTube servers. Here, the YouTube server is informed about the pages you have visited. If you are signed in to YouTube, we allow you to link your browsing behavior directly to your personal profile. You can prevent this by signing out of your YouTube account. YouTube helps make our website positive user experience. This is a justified interest in accordance with Art. 6 (1) (f) GDPR. Additional information on the handling of user data is available here.
Google Web Fonts: This page uses fonts provided by Google. When you open a page, your browser loads the required fonts into the browser cache to display texts and fonts correctly. For this purpose, your browser must establish a direct connection with Google’s servers. Google thus recognizes that you have accessed the website via your IP address. The use of Google Web fonts is done in the interest of a positive user experience. This is a justified interest in accordance with Art. 6 (1) (f) GDPR. If your browser does not support the fonts, the standard font will be used. Additional information is available here and here.
Although no online service is 100% secure, we make every effort to protect your personal information from unauthorized access, use, alteration or destruction and take appropriate measures to this end.
Intrusion or breach procedure
In the event of a hack into our website and access to your personal data, we will notify you within three working days at the latest.
Although most changes are likely to be minimal, we may change this document from time to time. We recommend that visitors regularly check for possible changes.
- 30. 04. 2020: Review and edit policies with the aim of simplifying text and clarifying operation of the website.
- 05. 12. 2022: Review and edit policies with the aim of simplifying text and clarifying operation of the website.